Overview
BCBA Area Director:
The Area Director is responsible for the daily oversight of clinical quality for their Supervising Clinicians (BCBAs) team. This position is considered a leadership role within Golden Steps. The ideal candidate will be able to lead, direct, supervise, and implement clinical initiatives and programs. This role will also provide mentorship and professional development for their team, assisting them in overcoming challenges and answering questions. Solid communication skills and openness to feedback are necessary. The Area Director should be organized and self-sufficient to perform in this role successfully.
Who We Are
With nearly 1100 employees strong across 16 states and numerous clinics, we are on a mission to provide compassionate and high-quality care to our pediatric patients. Our promise is to foster an inclusive and impactful work environment where every team member can thrive both professionally and personally. If you are passionate about making a difference and want to contribute to a team that values dedication and compassion, join Golden Steps ABA in our commitment to excellence in patient care and team success.
Responsibilities
What you will do:
The below reflects the essential functions considered necessary for a Area Director and shall not be construed as a detailed description of all work requirements that may be inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and is not inclusive of all responsibilities and job duties.
- Mentor and manage a team of Supervising Clinicians.
- Lead a team of Supervising Clinicians to provide the highest quality of ABA therapy through appropriate programming, client education, and hour recommendations.
- Conduct weekly one on ones to review performance metrics and client files.
- Conduct quarterly fidelity assessments to drive quality and consistency throughout the organization.
- Provide clinical oversight of all clienteles to drive compliance and retention to achieve optimal outcomes.
- Review initial and six-month assessments conducted by your direct report BCBAs to guarantee clinically accurate goals, programming, and hour recommendations.
- Conduct monthly case reviews of your team members' clients to ensure appropriate progress.
- Ensure clients and parents are engaged in and completely satisfied with the services provided to them.
- Review all proposed discharges/graduations for appropriateness.
- Champion clinical initiatives with the team of Supervising Clinicians and Behavior Technicians.
- Ensure all initiatives developed by the Quality Assurance Team are understood, accepted, and implemented.
- Consistently train and lead the team to drive to the highest quality of ABA therapy being delivered and best outcomes being achieved.
Attend corporate meetings and training as scheduled.
- Attend training to earn CEUs and hear company updates as offered.
- Conduct monthly group BCBA.
Promote the growth of Golden Steps and assist in the pursuit of business opportunities.
- Build relationships with current referral sources.
- Comply with all necessary payor requirements to drive referral source satisfaction.
- Communicate with potential candidates seeking employment opportunities to assist in team growth. Including conducting clinical interviews with potential new staff members.
Client Responsibilities
- Oversee the appropriate supervision of the assigned caseload per Golden Steps leadership guidelines.
- Ensure no less than 10% supervision occurs (20% preferred) and no less than one parent training hour per month occurs.
- Complete and submit all initial assessments, and reassessments within the clinical timelines for appropriate authorization of services.
Managerial Responsibility
- Leading and maintaining staff by orienting and training team members.
- Ensuring the daily functions of the team are completed by communicating job expectations, planning, monitoring, and appraising job results.
- Managing, coaching, and developing a high-performing team that meets agreed objectives and which delivers best practice results, added value, and continuous improvements.
- Conduct supervision overlaps with all BCBAs to ensure programming is appropriate, updated and aligns with the client’s needs.
- Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.
Interpersonal Demands
- Frequent interaction with supervisor, senior leaders, and other teams. The ability to work in a high-stress environment, accept constructive feedback and work on areas of improvement, and manage interpersonal conflicts with trainees, supervisors, co-workers, or other team members is essential.
Role/Team/Department
- Supervising Clinicians (BCBA/BC)
- Behavior Technicians (BT/ RBT)
Qualifications
What you will bring:
- Education
- Bachelor's degree
- BCBA Masters Level degree
- Current BCBA certificate through the Behavior Analyst Certification Board (BACB)
- 2+ years as a BCBA, or experience with multimodal communication systems (AAC devices, modified signs, picture exchange systems), familiarity with using the VBMAPP, ABLLS, Essentials for Living, PEAK, socially savvy, and knowledge of Skill based treatment.
- Previous experience in managing others and leading a team.
Knowledge and Skills:
- ABA clinical knowledge and experience;
- Demonstrated analytical skills with the ability to synthesize a variety of clinical and social data to determine an appropriate treatment plan and monitor the effectiveness of treatment programs.
- Ability to effectively engage in one-to-one communication with parents and clients.
- Expertise in tracking and ensuring clinical outcomes, progress, and maintaining a high level of compliance.
- Ability to seamlessly transition between strategic and hands-on responsibilities.
- Proven experience and understanding of customer service.
- Works well in a collaborative environment and builds mutual trust and credibility at all levels of the organization.
- Effective communication skills, both written and verbal with clients, internal and external stakeholders.
- Demonstrated ability to work independently and self-motivated to achieve business goals.
- Proven leadership and management skills.
- Excellent interpersonal skills.
- Superior skills in time management, observation, and data analytics.
- Strong work ethic with attention to detail, accuracy, and quality.
Physical Requirements:
- Must be able to lift up to 35lbs.
- Bending and squatting for up to an hour per day.
- Required to perform activities that entail fine and gross motor skills, bend kneel, squat sitting on floor level or in a chair, or standing for periods of time.
Working Conditions:
- Office hours vary but are Monday through Friday.
- Additional time or flex schedules may be required to complete the above work or meet company.
Benefits
What you will love most about Golden Steps ABA:
- Flexible Schedule - Enjoy professional freedom not offered elsewhere through flexible work schedules and realistic treatment hours.
- Clear Growth Pathways - We offer our BCBA team members a clear and attainable growth trajectory so they can see how they will make a difference to our patients for years to come.
- Unmatched Culture - Through our quarterly team outings, summer events and holiday celebrations, we are intentional about creating connection.
- Diversity & Inclusion- We believe that a team made up of unique individual perspectives is key to creating a collaborative environment of shared ideas.
- Commitment to Continuing Education - We offer all employees tuition scholarship discounts at our partner universities to work towards their individual career goals.
- Lucrative Referral Program - Our team is passionate about their work. What could be more enjoyable than bringing on your friends to share that excitement!
- Paid Continuing Education – Library of CEU’s are offered free of charge! Opportunities are also offered to attend approved conferences!
- Employee-Centric Organization - Our team members are at the heart of everything we do and every decision we make. We believe that a happy and engaged team provides premium therapy to our kiddos.
- Our Added Perks - We offer competitive PTO, Paid Sick Leave, health/dental/vision benefits, AND 401K with match.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Golden Steps reserves the right to amend this job description at any time, with or without written notice.
