Title: HR Business Partner/Generalist II
Location: Austin, TX 78727
Duration: 11+ Months
Job Posting Summary: HR Advisor
We’re seeking an experienced HR Advisor to join our team and provide front-line support for a range of employee and manager-facing HR needs. This role involves managing moderately complex HR situations, offering guidance on employee relations, supporting performance cycles, and ensuring a thoughtful approach to life events and crisis support. You’ll partner with internal HR experts and business leaders to resolve inquiries and support key employee touchpoints across the organization.
Key Responsibilities:
• Serve as a point of contact for employee and manager HR inquiries that require high touch listening skills
• Conduct intake for employee relations concerns and partner with HR Business Partners to support resolution
• Provide one-on-one guidance during performance review cycles and other talent initiatives for nuanced situations
• Assist employees with personal or employment-related milestones and life events
• Support crisis management activities by ensuring employees are aware of available resources
• Collaborate cross-functionally with internal teams and uphold HR policies and procedures
Requirements:
• Minimum 3 years of experience in HR roles such as HR Generalist, HR Business Partner or HR Specialist, including direct client support
Exceptional communication skills both in person and in writing, ability to listen carefully, guide and influence positive outcomes
• Demonstrated experience with employee relations, manager coaching, providing HR guidance, and policy interpretation
• Proficiency with HRIS and case management systems (Workday, ServiceNow preferred); all work is managed in ServiceNow
• Competency in MacOS; basic understanding of data reporting and dashboards is a plus
Skills & Competencies:
• Solid foundational knowledge of HR principles, labor laws, and employee lifecycle processes
• Strong interpersonal and communication skills with the ability to partner with all levels of the organization
• Analytical mindset with comfort using metrics and data to inform decisions
• Problem-solving ability to manage complex or sensitive issues effectively
• High attention to detail and strong administrative execution
• Team-oriented approach with the ability to collaborate across departments
This is a great opportunity for a people-focused HR professional who thrives in a fast-paced, collaborative environment and is passionate about supporting employee experience with empathy and precision.
